4 Mar 2014

Full-Time French Customer Service Rep. for Healthcare Account

JK Network Manpower Services – Posted by jkmanpowertelMuntinlupa, Metro Manila, Philippines

JK LOGO

Job Description

Location: Muntinlupa City
Salary: Negotiable

Responsibilities:

• Handles customers’ inquiries about health/medical procedures
• Daily contact with French speaking customers
• Takes emergency calls from customers
• Assist customers regarding their problems
• Performs other related duties as assigned by management

Requirements:

• Excellent oral and written communication skills
• Ability to read and interpret documents such as standard operating procedures
• Ability to type a minimum of 35 words per minute with a high degree of accuracy while talking/handling emails
• Ability to navigate through multiple systems while responding to the customer’s inquiry
• Result-oriented, Multitasking, Persuasive, Precision customer focus, problem solver, process-oriented, excellent time and process management skills, critical thinking, scientific and product knowledge, strong data integrity, and attention to detail
• Graduate of any 4 year course
• Preferably have experience handling UK voice account or medical-related work experience
• Previous experience in a similar CSR and/or Trainer role would be an advantage
• Should have excellent English Communication Skills and French (Canadian or European)

Please send you resume to jkmanpower@jp-network-e.com
YOU MAY ALSO CONTACT US THRU THE FOLLOWING LINES:
Skype: jpnetwork6
Globe: 0917-850-1545
Smart: 0920-9683-199
Sun: 0932-850-8018
Landline: 932-09- 63

Click this link to see the job list:

http://jkmanpower.jp-network-e.com/joblist.php

Job Categories: Customer Service. Job Types: Full-Time. Job expires in 69 days.

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